It’s been two years since the launch of OpenAI’s ChatGPT, which exploded to 100 million users within a couple of months. Since then, the opportunities and risks associated with AI has never been far from the headlines. For better or worse, AI is here to stay – and will lead to enormous changes in all aspects of modern life, including the world of work, and including in the financial sector. So what AI-driven changes or innovations are underway already in the financial inclusion sector? What can we expect to see in the years to come? And how can we ensure these changes are managed in the right way? In this wide-ranging session, you’ll hear from several organisations from across the inclusive finance ecosystem – investors, FSPs, researchers and support organisations – as they present several real-world cases of what AI means for the delivery of efficient, equitable and useful financial services to low-income people.